Not resolved
1.0
Details
Additional Fees
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
1 comment

So, with American Solar Direct bankrupt and WGL Energy Systems taking over, there is no light at the end of the tunnel to any of this resolved.I currently have a few panels not working, but at least WGL has reached out to me.

The main issue is that the company is not designed to deal with residential solar, monitoring, maintenance, repair/replace, etc., of any of our panels. They have contracted out to Helio Power for us in Lake Elsinore, but now I can’t get ahold of anyone.

Has anyone contacted a lawyer for a class action lawsuit (BREACH OF CONTRACT!!!)?I do not want to mess with my credit either, but paying 100.00 a month for non-operational panels is absurd.

Reason of review: Warranty issue.

Monetary Loss: $16000.

Preferred solution: Full refund.

I didn't like: Are bankrupt and left us high and dry.

Do You Have Something To Say ?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#1412730

Have you got a solution yet? my solar system does not work now. I am thinking about stopping payments.

You May Also Like