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American Solar Direct - Terminate contract

I can’t get ahold of America solar direct but they keep withdrawing funds from my account
1.0
Details
Additional Fees
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1270689
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Have been calling this company for months to service my panels. Out of business. Number for customer service is a collection agency. I have stopped paying and am putting aside this money in case I have to replace or repair my leased panels. ASD has breached their...
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#1153253
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We got our house with the panels already on the house. American solar delayed the closing on the house due to them holding up the paper work. After we got the house they sent me a bill with the wrong closing date. They wanted to charge me for the solar when I didn't...
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1.0
I didn't like
  • Force of ownership through escrow
  • The
#1226385
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Okay, they wen't bankrupt. Sucks for them. Sucks more for us. Who will service my under-warranty system? Who will honor the production guarantee? Since their website is gone, I can't even log in to monitor how my system in producing. How about some information for your...
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Anonymous
R. Fox

I don't know why you are so happy that you purchased your system from ASD because now all you have is some junk on your roof that is probably not doing much of anything and yo...

Anonymous
pissed asd customer

i also have asd lease. on my contract it includes monitoring. the website did not work untill i contacted them at 855 765 2755 press 0 0 .unfortunately the website does not ...

2.5
#1083266
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My yearly edison charge is terrifying. This last december i received a bill for approx $1200. I'm locked into a monthly fee of $184 with ASD and have been getting a monthly bill from edison for about $1.50. Thats what I was promised and thats what i expected when i...
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1.0
I liked
  • Unreliable
I didn't like
  • Are bankrupt and left us high and dry
#1175616
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So, with American Solar Direct bankrupt and WGL Energy Systems taking over, there is no light at the end of the tunnel to any of this resolved. I currently have a few panels not working, but at least WGL has reached out to me. The main issue is that the company is not...
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Anonymous
Anonymous

Have you got a solution yet? my solar system does not work now. I am thinking about stopping payments.

1.0
I didn't like
  • Are bankrupt and left us high and dry
#1152312
Reply to reviews
the system installed but no one knows how to get the unit started. "will have crew in area in two weeks " that's been since Dec 2016. now have to pay electric company plus financing the unit....... wow sure saving me lots of $$$$ NOT! never return phone calls just try...
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Anonymous
pissed asd customer

i am an asd customer . i can no longer monitor my systems performance due to website down or no recent data being posted.my contract includes monitoring. i feel if they do n...

Anonymous
Steve Souza

I cannot get a hold of them either. The panels are up and running but the website in which I monitor the panels has been down forever and I cant get anyone to call me back. s...

1.0
I didn't like
  • Turn me on
#1037315
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We had American solar direct to install our solar panels in Feb. The tech never came by to turn it on and the meter never worked. We were supposed to pay $124.00 monthly for the system. I called several times to ask why we never received a bill. At the end of June we...
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Anonymous
Dopey Eric

That's because me and every other sales-filth who worked there were trained to lie, cheat, and steal every penny we could at appointments. Nothing we said was real. All lies. ...

1.5
#1069844
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Craziest place I ever "worked", though no one works in the traditional sense. You knock doors that have been hit a hundred times already and try to sell a twentieth-rate product. Anyone who shops around will know ASD isn't even competitive with their pricing. You'll...
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Anonymous
LOLing over here

This is so accurate I'm laughing out loud. It's a completely psychotic atmosphere not based in reality at all. The meetings are like the captain standing at the bridge of the ...

1.0
I liked
  • Crazy people - they were amusing
#923146
Reply to reviews

Contact American Solar Direct

Mailing Address:
American Solar Direct Inc.
2400 Broadway, Suite 240 1552 W Embassy St, Anaheim, CA 92802
Santa Monica, California 90404
United States
Phone:
(888) 825-1856
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American Solar Direct Products and Services

We sold our house (with ASD solar panels) and the new owner qualified for the lease but because of ASD filing bankruptcy, the lease cannot be transferred until a Trustee is appointed. Contacted ASD billing several times who stalled and said they were waiting to hear...
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I didn't like
  • Transfer of lease
#1061968
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