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We got our house with the panels already on the house. American solar delayed the closing on the house due to them holding up the paper work. After we got the house they sent me a bill with the wrong closing date. They wanted to charge me for the solar when I didn't...
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1.0
I didn't like
  • The
  • Force of ownership through escrow
#1226385
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My yearly edison charge is terrifying. This last december i received a bill for approx $1200. I'm locked into a monthly fee of $184 with ASD and have been getting a monthly bill from edison for about $1.50. Thats what I was promised and thats what i expected when i...
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1.0
I liked
  • Unreliable
I didn't like
  • Are bankrupt and left us high and dry
#1175616
Reply to reviews

Have been calling this company for months to service my panels. Out of business. Number for customer service is a collection agency. I have stopped paying and am putting aside this money in case I have to replace or repair my leased panels. ASD has breached their...
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#1153253
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So, with American Solar Direct bankrupt and WGL Energy Systems taking over, there is no light at the end of the tunnel to any of this resolved. I currently have a few panels not working, but at least WGL has reached out to me. The main issue is that the company is not...
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Anonymous
Anonymous

Have you got a solution yet? my solar system does not work now. I am thinking about stopping payments.

1.0
I didn't like
  • Are bankrupt and left us high and dry
#1152312
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American Solar Direct - WTH!!!

What are we supposed to do? We have a contract!!! Is ASD not going to be held accountable for that?
1.0
Details
Staff
#1142622
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I purchased my home in 4/2016 and took over a 20 year lease. I have never had solar panels and was actually looking forward to not having a huge electric bill. We are paying our monthly fee to American Solar and for the past 8 mons we are getting electric bill from...
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Anonymous
David

Stop paying your bill. I know it’s a bit scary, but that’s the only language they understand. They don’t have the resources to even touch your credit right now anyway. We have...

1.0
I liked
  • Unreliable
#1138428
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American Solar Direct - Bad customer service/ wont return calls

We are in a 30 day escrow to sell house and the escrow company has made numerous calls to them to get new owners name in lease and they will not respond!!! If we lose sale of house because of this , what action can we take?? Sept 30 is the 30th day.
1.0
Details
Customer service
Exchange, Refund and Cancellation Policy
Reliability
Staff
#1105026
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That seems to be the case across the board for all of us who leased. No notice at least on my end. The only way I found out was because it seems my solar system isn't producing as promised or expected. Even when the system online was showing it was Edison showed...
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Anonymous
Joseph

Sounds like you got the long end of the stick. Solar system on your roof with no upfront payment that is still generating power for cheaper then electric company sells you pow...

Anonymous
Smitty

Not similar at all to the major bailouts.Those companies are known in the trade as " too big to fail " with a ripple effect that could cause tons of problems for us all.The ...

1.1
#1100091
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So, we have been happy with our panels for the last couple years. We felt that maybe they need service and found out they went bankrupt. It took me sometime to find out what to do, and since we have leased we found that a company by the name WGL Energy in Washington I...
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#1092499
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Contact American Solar Direct

Mailing Address:
American Solar Direct Inc.
2400 Broadway, Suite 240 1552 W Embassy St, Anaheim, CA 92802
Santa Monica, California 90404
United States
Phone:
(888) 825-1856
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American Solar Direct Products and Services

Okay, they wen't bankrupt. Sucks for them. Sucks more for us. Who will service my under-warranty system? Who will honor the production guarantee? Since their website is gone, I can't even log in to monitor how my system in producing. How about some information for your...
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Anonymous
R. Fox

I don't know why you are so happy that you purchased your system from ASD because now all you have is some junk on your roof that is probably not doing much of anything and yo...

Anonymous
pissed asd customer

i also have asd lease. on my contract it includes monitoring. the website did not work untill i contacted them at 855 765 2755 press 0 0 .unfortunately the website does not ...

2.5
#1083266
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