American Solar Direct - Buyer's Remorse
This company is a complete rip off. In order to buy our new house, we had to assume the solar lease attached to the property. Huge mistake. We were reluctant at first because the solar lease was considered a 2nd lien on the property. The previous owners said that they were getting a huge discount on their utility bill. Without being able to truly investigate it, we agreed to purchase the home. After about 3 months, I contacted S C Edison to find out how much money these solar panels were saving us. They told me I was getting approximately $90 off the bill on average. (I pay $128 on the monthly lease) So, not only am I not saving money, but I'm paying more money ($40) just to have solar. Doesn't make sense, huh? Exactly! I contacted American Solar Direct to find out how they stay in business. They told me there was nothing they could do because they could only fit 8 panels on the roof. So, I asked if the roof wasn't big enough to put enough panels on the roof to make a difference, why did they do it in the first place? They of course talked a bunch of bull and tried to get out of it. After a few telephone conversations, they said they could put another 5 panel on the roof for another $8000. So let me get this straight I asked, "I paid $25k for the panels I have already and I'm not saving any money, and in order to save money I have to spend another $8000 for the panels to save me money?
I called 2 other solar companies who nicely stated in a nut shell that we got ripped off. Basically, they said that our house doesn't have enough room on the roof to put enough panels on it in order to store enough energy during the nonpeak hours to make any difference.
I am completely disgusted with this company.
We are in the process of filing a lawsuit!
Stay away from American Solar Direct. They are full of it and only want your money.
Please take my advise and NEVER assume a solar lease to buy a property because there is no way to fully investigate the current bills.
This reviewer shared experience about problems with payment and wants this business to read this review and look into the issue (if any). This person is overall dissatisfied with American Solar Direct. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
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