American Solar Direct
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
American Solar Direct Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
American Solar Direct has 1.4 star rating based on 34 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Unreliable, Absolute best company, Crazy people - they were amusing.
Cons: Are bankrupt and left us high and dry, Force of ownership through escrow, No customer service.Recent recommendations regarding this business are as follows: "Run away", "dont lease solar", "dont lease system!", "call them back and waste there time,see how they like it.", "Don’t trust them".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
American Solar Direct has 1.4 star rating based on 34 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Unreliable, Absolute best company, Crazy people - they were amusing.
Cons: Are bankrupt and left us high and dry, Force of ownership through escrow, No customer service.Recent recommendations regarding this business are as follows: "Run away", "dont lease solar", "dont lease system!", "call them back and waste there time,see how they like it.", "Don’t trust them".
Most users want American Solar Direct to offer a solution to their issues.
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Reliability. The price level of this organization is high according to consumer reviews.
Media from reviews
Lakeland, Florida
This company calls me several times per day. They know, I am not interested, but they refuse to take me off of their list. I would never buy from them just because of the harassment.
User's recommendation: Run away
O Fallon, Missouri
Stop calling me or i will sue you for harassment
Preferred solution: Stop calling me or il sue for harassment
Hamburg, New York
Want u firm to stop calling me
Request Subordination
Preferred solution: Requirement to get subordination for solar panels.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Camarillo, California
No customer servive, not checking panels much less cleaning them total breach of contract
User's recommendation: dont lease system!!!!!!!!!!!!!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Zero customer service they just take your money
- No customer service
Preferred solution: Price reduction
User's recommendation: dont lease solar
San Marcos, California
Warranty
El Cajon, California
Phone calls
Fraud Company
- Unreliable
- Are bankrupt and left us high and dry
Preferred solution: Full refund
User's recommendation: Don’t trust them
11 phone calls 2 days
Preferred solution: stop calling
User's recommendation: call them back and waste there time,see how they like it.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Need lease contract document for house refinancr
needed contract lease document for house refinance
Do you have a full copy of the lease terms? I'm trying to find one online and can't seem to find it and I have a family member who can't find theirs and is stuck with this terrible system..
Replying to
Not able to contact anyone at customer service
Preferred solution: Need Lease agreement and clarification for refinance purpose
Orange, California
I have had this solar company for over 2 years, yet my electric bill (separate bill) is over $1000/year. This is what I use to pay without solar. I have yet to see any service calls or anything. I
Spring Valley, California
Will not recommend
Los Angeles, California
Worst experience
Constantly calling me
Preferred solution: leave me alone
Jason is a computer generated voice "A Robot" Ask him who the new president is and they hang up. I am at the point with these calls that I am going to make an appointment and not be home when they show up.
When they contact me and mentioned I wasn't home my response . "HOW DO YOU LIKE IT WHEN SOMEONE WASTES YOUR TIME I.E PHONE CALLS"
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I was told by the guy that called me from direct solar to go f#&k myself when I ask him to quit calling me !